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Return & Warranty

BHCnav offer a 1 Year Repair Warranty for all products.

Within 12 months of the receipt of your items, if the item can't work for Quality Issues, We can repair it for you for free, and you assume the both way shipping fees. For the issues which caused by any misuse or man-made damage, we will also try our best to repair it for you if it is capable of being repaired.

* We also offer technical training and support to distributors to help solving ordinary maintaining and repairing work at your place before shipping back to factory.

Repair Process:
1. Contact Customer Service to initiate the repair process. Please note that we cannot process any products that are shipped to us without our prior knowledge.
2. Provide the relevant information which could help us to recognizing the problem, such as some pictures of the item, etc.
3. Ship it with the package to us. Please make sure that you ship the products with the relevant information, or else we will not process it. And please ship the package trackable and tell us the tracking number.
4. Just wait. We will ship the product to you as soon as it is repaired. Please wait patiently.


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